Collapsible content

How do I place an order?

Ordering on lesterandbrown.com is quick, easy, and secure. Once you have selected your Lester & Brown jewellery simply follow the below steps:

1. Click on the Add to Cart button, to place the item in your Shopping Bag.

2. Follow the directions through the checkout process to complete your order.

Your order will not be placed until the very end of the checkout process, when you will be asked for your payment information.

Do you have a store or showroom I can visit?

You can book a showroom consultation at either our Headquarters in Park Lane, Poynton or alternatively, we also offer virtual Whats App appointments from the comfort of your own home.You'll be able to come and inspect a selection of our beautiful fine jewellery and a member of our jewellery consultancy team will be on hand to answer all your questions.Book your showroom or virtual consultation now.

Payment methods

We accept all major credit and debit cards, and bank transfers and also offer external PayPal and Klarna 0% payment options. Lester & Brown allows customers to split payment between two different payment methods.

If you wish to do so, please contact us via email at info@lesterandbrown.com or call us on 01625 858686 

Is VAT charged online?

All prices are inclusive of UK VAT. For all orders outside of the UK, VAT is not applicable. Can I customise Lester & Brown Jewellery? We can customise all standard rings to accommodate your personal preferences. Please note that personalised designs are excluded from our returns policy and cannot be returned or exchanged. You can view and purchase all our popular jewellery upgrades here.

Can you help me design a unique piece of jewellery?

Lester & Brown specialises in creating custom jewellery designs. Whatever you have in mind, our team can bring it to life and guide you through the entire bespoke design process. Our well-established process guarantees top-notch support from our team, starting from the initial design idea all the way through to delivery. We provide personalised consultations with our design experts, unlimited design revisions, and a 3D wax ring model for your approval before finalising your custom ring.

Do you offer ring engraving?

Yes, we offer engraving on most of our engagement rings and wedding bands. Please get in touch to request this service. We recommend no more than 15 characters for engraving of standard-sized rings. Please note that engraved rings are excluded from our returns policy and cannot be returned or exchanged.

Do your collections include branding?

None of our fine jewellery features Lester & Brown branding. We do however hallmark all our jewellery in line with UK regulations. Each hallmark includes a sponsor mark, fineness mark and assay office mark, indicating the piece’s creator, precious metal content, place & year the jewellery was hallmarked. This hallmark isn’t visible when worn and is engraved in extremely small text on the inside of the ring’s band.

How can I measure my ring finger size?

We offer free ring sizers to customers within the UK & Europe. This plastic multisize ring sizer acts like a belt, placed over the finger and adjusted to fit like a ring, to indicate your ring size for a perfect fit. It is extremely important to us that your ring is a perfect fit, therefore, if for any reason your Lester & Brown engagement ring isn’t a perfect fit we offer a complimentary one-time ring resize within 30 days of receiving your order.

Do you produce non-standard ring sizes?

Yes, most of our rings are produced from a size "i" to "r 1/2", we also produce made-to-order ring sizes and you can use the "request a ring size" function on each product page. Please note, that some non-standard ring sizes may incur an additional fee.

Instagram@lesterandbrown